If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt.
We accept online merchandise returns via mail only. Online merchandise cannot be returned to our stores.
Returned items should be unused and unworn (if applicable) and must be returned with original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item. However, in case of exchange, the cost of shipping( both returning to us and reshipping to you) are your responsibility.
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.
How to Make Your Return or Exchange
Go to "Contact us" in our web site and provide us necessary information
-Carrier tacking #
Please Note: All returns must be sent via a traceable and insured carrier. As stated above the item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Please send your return merchandise to:
Red Apparel online office
321 W Katella Ave #151
Anaheim CA 92802